Updated 30 March 2020
To all our clients, fellow project participants, suppliers and other stakeholders.
I wanted to provide you a brief update to our operations.
Over the past 2 weeks, we have successfully continued all projects, and commenced new projects, with all staff working remotely. All staff have fully secure access to their office workstations and normal architectural software.
Our project leaders are meeting via video conference every second day, and in turn they are holding daily project meetings with their teams (and more frequent collaboration sessions as required).
The METIER3 physical office is effectively closed, with only very limited employee attendance in compliance with government recommendations. We are pleased to offer meetings via audio or video conference with clients and colleagues to ensure progress on each of our projects is maintained. Our main phone number is answered and calls transferred or messages taken as appropriate during business hours.
14 March 2020
I wanted to let you all know that METIER3 has taken a range of initiatives to respond to the ever-evolving issues we are confronting from the COVID-19 outbreak.
Our response remains guided by state and federal health authorities, and our aim is to continue to provide all clients with exceptional architectural services from a workplace that is safe, secure and configured appropriately to respond to any health warnings in place. Our overarching obligation is to provide a safe environment for our employees and their families.
The (new) METIER3 office and the technology we have invested in has enabled us to re-configure our working arrangements. Commencing 14 March, we are enabling our project collaboration tools to provide for “working from home” arrangements for all our employees. Initially this will staged to thoroughly test the systems in place. Our Melbourne studio will have significantly fewer people on any given day, and we have the ability to continue work entirely without a physical office if required. That said, we expect the day to day productivity and architectural design output to remain at current levels, and we have protocols in place to ensure all project programs remain on track.
We have taken steps to substantially reduce face to face meetings at this time, which we believe is a prudent response to the situation. We are able to participate in, or to act as host for, meetings held via audio conference, and can attend video conference meetings as required. All domestic and international work travel is cancelled and we will discuss with all clients and project participants to find appropriate alternatives to a physical meeting for the indefinite future.
Where a site inspection is required, we will discuss arrangements but will only participate if we are satisfied that the approach proposed is appropriate in the circumstances and safe for all involved.
Any changes to our arrangements will be communicated via our website.